We’ve been down for a month and here’s why. Consider it a cautionary tale.
Because of rising costs and distinctly dodgy tech support, we took the decision to move the website hosting. from GoDaddy. It did not go as planned.
The first attempt to move (to HostGator) resulted in the loss of all our old website content because the migration process which should have taken 3 days was not even started for 10 days and GoDaddy had deleted the content at the end of the contract 3 days earlier. HostGator didn’t consider they were at fault for doing bugger all for 10 days and causing, through inaction, the loss of our site. We took a different view: Anyone whose customer service standard is a 10 day response time should be avoided.
Anyway, our site is now back up and being rebuilt, bit by bit.